If you have an account with PVDN, you can log in.

You can log in here: https://vallartadaily.com/login/

We cannot reset your password for you. You will need to visit the Forgot Password page here: https://www.vallartadaily.com/lostpassword/

You will receive an email with a password reset link. It is sent 100% of the time. If you do not see the email in your inbox, check your SPAM folder. Most of the time, password reset emails end up in SPAM. If you still have not received the email, please check your email address. Try again using the email address associated with your account, and make sure you are spelling your email correctly.

There are two likely reasons you cannot read articles even though you are logged in to your account.

1. You have logged in to more than 4 sessions. This means you have logged in on multiple devices, you have shared your account password with someone else, or you have changed devices but did not properly log out of your account from previously used devices. Check your current active sessions and click the ‘logout other devices’ button to close open logins on other devices. This is found on your account page: https://www.vallartadaily.com/my-account/
2. Or you are logged in to your account, but your subscription has expired. Make sure that your account is Active, and not expired or canceled. You can find your account status here: https://www.vallartadaily.com/register/edit-your-profile/

IF you have a subscription that auto-renews, you will see an option to cancel your subscription on your account page: https://www.vallartadaily.com/register/edit-your-profile/

IF your subscription does not auto-renew, you will not see an option to cancel your account because there is nothing to cancel; you will lose access when your subscription expires.

Emailing us to cancel your account is not an approved way to cancel it. You must take action on your account page, not via email.

• When a member cancels, their automatic renewal payment is immediately stopped.
• The member keeps access to their restricted content for the remainder of the paid subscription period. For example, a member who cancels on May 15th but whose subscription is set to renew on June 1st will still have access until June 1st.
• Members cannot cancel their own membership if they are on a payment plan that is not set to auto-renew, as this is an agreement for a fixed payment over a set period.

If you are using an Android phone, you should update your PVDN app.

If you are using an Apple phone, we are still working with Apple to make the update we sent them, but they are famously slow. Eventually, they will publish the update to fix the problem. Until then, you need to open your app, tap settings, log out, and log back in, which will reset your session.

If you are logged into the app but the articles keep telling you to log in to read, your subscription has likely expired. You should visit the WEBSITE and renew your subscription. This cannot be done from the app. If you are sure your subscription is active, log out of the app, then log back in to see if that fixes the issue.

PVDN publishes nearly 50 national stories every day, which is a lot of notifications if you do not choose which notifications you want. 

1. Open the app
2. Click on notifications
3. Choose the topics you are interested in
4. Choose the locations you are interested in
5. Click Save

Now you will only receive notifications for news stories that interest you.