Contact PVDN

I have stopped providing a website contact form due to massive amounts of SPAM and grown adults using the form to send anonymous hate mail and death threats to me. My priority is publishing news and keeping people informed, not filtering hate mail or helping people with their travel itineraries. I wish I could, but it’s not feasible any longer. Below, you will find answers to common questions, so hopefully, these answer your questions.

SUBSCRIBER INFORMATION

First, if you are a subscriber, you would have received a payment receipt. On that receipt, there will be an email address where you can contact me. If you paid in Paypal, you can also see my contact information in your PayPal account for your active subscriptions. Please use that email address if your question isn’t answered below. If you have access to the PVDN Dashboard (the ability to log in to the site as a member), the dashboard also has my contact information on the subscriber’s homepage. Inquiries from people who support PVDN always take priority.

IF YOU USED A BUSINESS DOMAIN OR VANITY DOMAIN (@MYNAME.COM)

If you used an email address that you purchased, such as a business domain, or a vanity domain, such as a domain name you purchased through GoDaddy or another domain name seller, your delivery rate is less than average. Unless you know how to properly configure your email address and spam traps on your domain hosting system, you will likely be missing a lot of emails. I don’t recommend using any domain name that you have purchased unless you are tech-savvy and have knowledge of configuring your mail service to the optimal settings so your email service won’t block emails.

I JUST SUBSCRIBED BUT I HAVEN’T RECEIVED MY PASSWORD

As explained on the signup page and the payment confirmation page, please allow up to 24 hours for me to set up your account. It has never taken me that long, in fact, the average time is 5 minutes. Please remember that PVDN is only operated by a single person, there is no staff. If you sign up in the middle of the night, I will be sleeping and won’t set up your account until the morning. If I am out to grab food or walking my dog, you may be waiting an hour or two until I return. But please allow up to 24 hours before contacting me about your password. I assure you that any news that is important to know immediately to save lives will not be behind a password-protected area, so a short wait will not cause harm to anyone. If you made a payment, and it’s been 24 hours, the receipt emailed to you will have my contact information and email, contact me at the email on that invoice, and write to me from the email address you used when making your payment.

IT’S BEEN 24 HOURS AND I STILL HAVEN’T RECEIVED MY LOGIN DETAILS

There will never be a time that I have not sent someone their login details within 24 hours of paying for a subscription. So, if you haven’t received your login details, I urge you to check your junk mail. 99.9% of the time when someone contacts me and says they never received their account details, they find it in their junk box when I ask them to look there. Always check your junk mail before contacting me, it will save us both time and you will have access to your account much sooner than waiting for me to answer your email (which I will say the same thing, check your junk mail). If you are absolutely sure there is nothing in your junk box, you can also visit https://www.vallartadaily.com/login/ and click the ‘Forgot Password’ link and begin the process of resetting your password. If you do that and you still don’t receive an email (check your junk mail again), then please contact me at the email address that is listed on your payment receipt.

I CAN NOT LOG INTO MY ACCOUNT

If you cannot log into your account, there are two possibilities. First, your subscription has ended and you didn’t renew so the system removed your account. Second, you are entering the wrong email or password. You can try clicking the ‘Lost Password’ option on the Login page. If you don’t receive the password reset email (check your junk mail), then more than likely your subscription has expired.

ADVERTISING INQUIRIES

DO YOU CURRENTLY HAVE BANNER PLACEMENTS AVAILABLE?

I do have a couple of banner placements available with the lowest cost being $3,500 US dollars a year and up to $5,000 US dollars per year. If that is within your advertising budget, I recommend getting the details on my advertising page.

DO YOU ACCEPT SPONSORED POSTS?

I do publish sponsored posts at $300 US dollars per post, with the exception of sites that require a minimum age limit (casino, gambling, tobacco, alcohol), those industries pay a premium of $550 US dollars. Absolutely no pornography, dating, or weapons sites will be accepted for sponsored posts. You can visit the advertising page for more information and contact form. Do not ask for a discount, I do not offer discounts on advertising.

GENERAL INQUIRIES

I regret to inform you that I am unable to accept or reply to any general inquiries. As a one-man operation, I simply don’t have enough hours. I cannot help with tourism questions, I cannot predict the weather you can expect on your travel dates, I can’t recommend any business for you, and I can’t help you find a missing person. Those are the majority of general inquiry topics I received over the years. I can only offer personal and direct assistance to paid subscribers who are supporting the work of PVDN. General visitors and free-access readers are not offered free support. I wish I could answer everyone’s questions or concerns, but it’s not humanly possible any longer.

Puerto Vallarta News

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