If you have an account with PVDN, you can log in.
You can log in here: https://vallartadaily.com/login/
We cannot reset your password for you. You will need to visit the Forgot Password page here: https://www.vallartadaily.com/lostpassword/
You will receive an email with a password reset link. It is sent 100% of the time. If you do not see the email in your inbox, check your SPAM folder. Most of the time, password reset emails end up in SPAM. If you still have not received the email, please check your email address. Try again using the email address associated with your account, and make sure you are spelling your email correctly.
There are two likely reasons you cannot read articles even though you are logged in to your account.
IF you have a subscription that auto-renews, you will see an option to cancel your subscription on your account page: https://www.vallartadaily.com/register/edit-your-profile/
IF your subscription does not auto-renew, you will not see an option to cancel your account because there is nothing to cancel; you will lose access when your subscription expires.
Emailing us to cancel your account is not an approved way to cancel it. You must take action on your account page, not via email.
Before wasting too much time trying to fix a problem, verify that you are using the latest app version.
Android: https://play.google.com/store/apps/details?id=com.pvnews.app
iPhone: https://apps.apple.com/us/app/puerto-vallarta-news/id6754093625
If your app is not up to date, you will see an option to update it in the app store.
If you receive a message that you have used your three free reads, you are using an older version of the app. This is a feature from an older version, and you should update your app.
PVDN publishes nearly 50 national stories every day, which is a lot of notifications if you do not choose which notifications you want.
Now you will only receive notifications for news stories that interest you.
Still need help? You can open a support ticket if you still need help: https://www.vallartadaily.com/open-new-ticket/
You must be a registered subscriber with PVDN and logged into your account to receive further assistance.
