hyatt ziva puerto vallarta

Hyatt Ziva Puerto Vallarta Awarded Four-Diamond Status

The management team and hospitality staff at Hyatt Ziva Puerto Vallarta are excited to share that the American Automobile Association (AAA) has awarded the resort Four Diamond status for the second year in a row.

After the in-depth evaluation by AAA inspectors, who represent the finest of the hospitality industry, Hyatt Ziva Puerto Vallarta was honored with the distinction. Every year, only 5.7 percent of about 28,000 hotels approved by AAA make the Four Diamond list. The AAA Diamond hotel ratings are based on the range of facilities, level of service, and overall quality of the property. According to AAA, Hyatt Ziva Puerto Vallarta delivers premier experiences, offers superior personal service and overall, offers superior personal service and, overall, encompasses the characteristics of high quality.

“We want our guests to love the Hyatt Ziva experience and to leave already planning their next trip. Our group of associates strive to make magic happen,” General Manager Antonio Machain said.

Hyatt Ziva officially opens in Puerto Vallarta

“In addition to our beautiful property and facilities, our high service standards make the distinction.  What our people do is special and unique.  We are proud of their work and passion to serve.  Our guests can feel their care and warm hospitality, and I want to thank them all for truly delivering service from the heart,” said Daniel Reyna, Vice President of Operations, Mexico, Playa Resorts Management.

AAA Director Tony Perrone added: “The hotel’s visual appeal is extraordinary, the service is highly personalized and their standards of quality impeccable.”

About Playa Hotels & Resorts: Playa Hotels & Resorts B.V. and its operational management component of Playa Hotels & Resorts B.V. is a leading owner, operator and developer of all-inclusive beach resorts. Playa’s portfolio consists of a collection of 14 premier hotels comprising 6,142-rooms that are located in prime beach locations in Mexico, the Dominican Republic and Jamaica. Playa owns and manages Hyatt Zilara and Hyatt Ziva Cancun, Hyatt Ziva and Hyatt Zilara in Rose Hall Jamaica, Hyatt Ziva Puerto Vallarta and Hyatt Ziva Los Cabos. The company also owns and operates 3 resorts under Playa’s brands, The ROYAL and Gran, as well as 5 resorts in Mexico and the Dominican Republic that are managed by a third party. Under an agreement with an affiliate of Hyatt Hotels Corporation (NYSE: H), Playa will pursue the acquisition or development of new all-inclusive resort opportunities under two new Hyatt all-inclusive brands-Hyatt Ziva and Hyatt Zilara. Playa will also have certain rights to operate Hyatt-branded all-inclusive resorts in five Latin American and Caribbean countries. For more information visit:

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