Puerto Vallarta, Jalisco, Oct. 10, 2026 — SEAPAL Vallarta will suspend Puerto Vallarta’s drinking water supply at 6 p.m. Saturday as a preventive measure ahead of Hurricane Simón.
The municipal water utility announced the shutdown Saturday, saying the decision is intended to protect water infrastructure and preserve supplies in storage tanks.
SEAPAL has not announced when service will resume. Restoration will depend on weather conditions and instructions from Civil Protection authorities.
What the water shutdown means for Puerto Vallarta residents
SEAPAL is asking households to maintain enough stored water for at least 72 hours, using rooftop tanks, cisterns or other clean containers.
The recommendation applies to drinking water, cooking, personal hygiene and other essential household needs. The 72-hour recommendation is a preparation guideline, not an estimate of how long the shutdown will last.
Residents with rooftop water tanks, commonly called tinacos, or underground cisterns may continue receiving water from their stored supply after the municipal system shuts down. How long that water lasts depends on how much is stored and how much the household uses.
The 6 p.m. shutdown time refers to SEAPAL’s distribution system. It does not necessarily mean every household faucet will stop running at that exact time.
Apartment buildings and condominium residents should check their available water storage and coordinate with building management.
SEAPAL takes preventive steps to protect water infrastructure
The shutdown follows emergency preparations that SEAPAL began earlier in the week.
In its emergency preparedness announcement Friday, the utility explained that closing outlets from municipal storage tanks could help protect the system during the storm.
SEAPAL said the action would also help “facilitate an orderly restoration of service” when conditions permit.
The agency’s director, Carlos Ruiz, has coordinated emergency preparations involving operational teams and administrative personnel.
SEAPAL has also prepared equipment and water tanker trucks for possible supply and sanitation needs after the hurricane. The utility has not announced a schedule for emergency water deliveries.
The agency’s central offices are located near Avenida Francisco Villa and Manuel Ávila Camacho in the Lázaro Cárdenas neighborhood. Emergency personnel have been placed on standby to respond to infrastructure problems as conditions allow.
Water interruption applies to Puerto Vallarta’s municipal system
The announced suspension concerns SEAPAL Vallarta’s service network in Puerto Vallarta, Jalisco.
Residents across Banderas Bay in Bucerías, Nuevo Nayarit and other communities in Bahía de Banderas should distinguish between the two municipal water systems.
Bahía de Banderas has a separate water utility, OROMAPAS, which manages water and sanitation services on the Nayarit side of the bay. SEAPAL’s announcement does not establish a shutdown schedule for that neighboring municipality.
How to contact SEAPAL during the water shutdown
SEAPAL lists the following customer assistance channels for water service questions and reports:
- Customer service: 073
- Telephone: (322) 226-9191 or (322) 226-9190
- WhatsApp: 322 105 8226
These numbers are published on the utility’s official customer assistance page.
Residents should follow official SEAPAL announcements for updates on the restoration of drinking water service.
The shutdown comes as Puerto Vallarta remains under emergency precautions for Hurricane Simón. Residents who need to leave vulnerable properties can consult PVDN’s Puerto Vallarta evacuation guide and emergency shelter contacts.
Additional storm preparation guidance and local advisories are available through the Puerto Vallarta Hurricane Season Guide.
