PROFECO is Mexico’s Consumer Protection Agency where you should file a formal complaint if you feel that you have been mislead by a business or simply ripped off.
Mexico has very strict laws for doing business, however very few violations are reported because many people don’t know how, or they feel like it won’t do any good. Have faith, PROFECO has a reputation for closing and fining businesses who violate business laws in Mexico, you might even be surprised that not displaying the cost of a product is a violation of law, even though price tags are rarely seen or adhered to in many stores.
Instead of blowing off steam at Facebook, Twitter, Trip Advisor, Craigslist, or anywhere else that will listen, we recommend that you start by filing a formal complain that could force the business to close instead of just blowing off steam. You can help future consumers.