The implementation of 911 services is expected to offer timely responses to emergencies and put Mexico on a growing international standard of 911 services. Currently in Mexico emergency services can be accessed using 066, which will forward to 911 operations in January in Puerto Vallarta.
The system in Puerto Vallarta will use call routing, caller location, and geolocation to help with faster responses in emergencies.
Call routing allows for one number to access all emergency services from police, medical, and fire.
Caller location will include a database available to 911 operators to know the address of the phone number being used to call emergency services in the event that the caller is unable to communicate with the services.
Geolocation will help locate individuals using cell phone services accessing 911 services.
The first states to implement the new services in October are Chihuahua, Coahuila, Baja California, Durango, Nuevo León, Zacatecas, Nayarit, Guanajuato, Colima, Tlaxcala, Morelos, Puebla, Oaxaca, Sonora, Chiapas and Quintana Roo.
Beginning in January Baja California Sur, Sinaloa, Tamaulipas, San Luis Potosí, Aguascalientes, Jalisco, Michoacán, Hidalgo, Estado de México, Ciudad de México, Veracruz, Guerrero, Tabasco, Campeche, Yucatán and Querétaro will implement their state services.