Puerto Vallarta News
Puerto Vallarta News

The most local news coverage in Puerto Vallarta

PROFECO Shuts Down 15 Businesses in Puerto Vallarta for Violations

The federal consumer protection agency (PROFECO) placed seals suspending 15 businesses in Puerto Vallarta, among them hotels, restaurants, bars, timeshares and self service department and electronics stores. However, the sanctioned businesses were not identified.

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11 Responses
  1. Brenda Retzlaff de Rivera

    Any idea where to see the list of the 15 that did not comply? I can think of a few that should be on that last…

    1. PROFECO will release the names of any that are not compliant in the next 5 days. We have been told of 2, but we cannot confirm that at 100% without the confirmation of PROFECO and we cannot run a story without a source. But in 5 days it is open season for those who do not comply :)

      1. Brenda Retzlaff de Rivera

        Great! Thank you for your reply, I look forward to reading the follow-up article(s). I have dealt with PROFECO in the past and they were efficient and resolved the problem. (Cancelling SKY) and for a restaurant that was charging 10 Pesos per person on the bill as a seating charge.

        1. If you ever want to write an article, or blog style, page about your PROFECO experience and how you contacted them, the procedure, the outcome, your overall experience, we would be happy to publish it so our readers can learn how to deal with that agency and what to expect. Of course you can add a footer about you and any business service you have in Vallarta, if you wish. We are community news.

  2. John Coake

    Hopefully Vallarta Daily will follow this up with a report on what businesses were suspended. Like having REAL news that isn’t sugar coated.

    1. The way PROFECO works is they give the business 5 days to comply with whatever regulation they violated. During those 5-days the business name is “off the record” to give the business a chance to comply without causing damage to the business name. After the 5-days, PROFECO will announce the names of those business that are still not complaint and release their names. We know of 2 business for certain, however PROFECO will not verify our findings, until they do we would just be spreading rumors. I hope all 15 comply and return to doing business in our economy within the guidelines.

  3. I wish I had been complaining about OXXO. Many times I have been charged a higher price at the register than what is displayed on the shelf. I have brought it to the attention of the clerk and they told me I don’t need to buy it if I don’t want to pay that price.

    1. So true, they changed the price of coffee 2 months ago and still have not changed their sign, but I have pointed it out to them a dozen times or more. I don’t know if that is the sad part, or that I just admitted I drink coffee from the OXXO with so many cafes around is even more sad. :-/

  4. Nothing hurts PV more than tourists feeling they’ve been ripped off. Glad to see PROFECO is clamping down on those businesses that are not following the law and potentially giving our city a bad name!