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You can log in here: https://vallartadaily.com/login/

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You will receive an email with a password reset link. It is sent 100% of the time. If you do not see the email in your inbox, check your SPAM folder. Most of the time, password reset emails end up in SPAM. If you still have not received the email, please check your email address. Try again using the email address associated with your account, and make sure you are spelling your email correctly.

If you are logged in to the website but cannot read full articles, the likely cause is that your subscription has expired. Check the status of your subscription here: https://www.vallartadaily.com/register/edit-your-profile/

IF you have a subscription that auto-renews, you will see an option to cancel your subscription on your account page: https://www.vallartadaily.com/register/edit-your-profile/

IF your subscription does not auto-renew, you will not see an option to cancel your account because there is nothing to cancel; you will lose access when your subscription expires.

Emailing us to cancel your account is not an approved way to cancel it. You must take action on your account page, not via email.

• When a member cancels, their automatic renewal payment is immediately stopped.
• The member keeps access to their restricted content for the remainder of the paid subscription period. For example, a member who cancels on May 15th but whose subscription is set to renew on June 1st will still have access until June 1st.
• Members cannot cancel their own membership if they are on a payment plan that is not set to auto-renew, as this is an agreement for a fixed payment over a set period.

If your app mentions free reads, you are using the old test app before the official release. We have sent out numerous emails asking users to uninstall the test app and visit the app stores to download the official apps. Please uninstall your app and download the official version.

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iPhone: https://apps.apple.com/us/app/puerto-vallarta-news/id6754093625

If you are logged into the app but the articles keep telling you to log in to read, your subscription has likely expired. You should visit the WEBSITE and renew your subscription. This cannot be done from the app.

PVDN publishes nearly 50 national stories every day, which is a lot of notifications if you do not choose which notifications you want. 

1. Open the app
2. Click on notifications
3. Choose the topics you are interested in
4. Choose the locations you are interested in
5. Click Save

Now you will only receive notifications for news stories that interest you.