Expat911 is a smartphone app that was created to give you “peace of mind” while vacationing or living in Mexico.
The Expat911 app allows you to report any type of emergency (Fire, Police or Ambulance /Medical) by simply clicking a button within the app downloaded on your smartphone.
An English speaking, ExPat911 operator will be in direct contact with you as soon as you activate the Expat911 app. A bilingual Expat911 operator will then report your emergency and your exact GPS location, on your behalf, to the correct Spanish speaking Mexican authorities, depending on the type of emergency you are experiencing.
No more worrying whether your Spanish skills will be up to the task of reporting an emergency! No need to worry about the delay and confusion caused by a language barrier at the time of an emergency.
Expat911 is the only company in Mexico with a 24 hr., bilingual English/ Spanish speaking staff on hand to assist at the time of your emergency.
Features and Benefits
- No Language Barrier When Reporting An Emergency: All Expat911 operators are 100% fluent in both English and Spanish. No need to worry about the delay and confusion caused by a language barrier when you need help most.
- Exact GPS Location Technology Built Into Expat911 App. The Expat911 operator will automatically know your exact location as soon as you send an alert and can forward your GPS location to the responding emergency services. You do NOT have to worry about knowing or explaining your location in Spanish during the emergency call.
- Coverage throughout Mexico: ExPat911 also ensures that you are covered anywhere within Mexico, as long as you have a cell phone signal. With Expat911, you are covered both at home and on the road for any type of emergency (Fire, Police, Ambulance / Medical)
- 24/7/365 English Language Emergency Reporting Assistance: Expat911 operators are available 24 hours a day, 7 days a week and 365 days a year.
- Preloaded Emergency Contacts Within Your Expat911 Profile. Your personal emergency contacts will be listed on your Expat911 account. Expat911 can automatically call your family back home and your neighbors, here in Mexico, to notify them of your emergency situation without you having to look up and give contact numbers at the time of the emergency. Sometimes neighbors can arrive to help even before emergency services but only if they know you need help!
- Preloaded Personal Medical Data Within Your Expat911 Profile Your Expat911 profile will have personalized, basic medical information already listed to avoid unnecessary questions during your medical emergency. These include blood type, allergies, and major medical conditions.
- Family Plan Additional Discount Each additional family member that wishes to sign up will be presented with a 50% off discount code. This means that each additional family member will have a cost of $ 49.50. Just send an email to [email protected] after your initial purchase at full price ($99.00 per year) and let them know that you would like to add a family member. They will send you the promotion code.
For more information, please visit Expat911. You can find a step by step guide on how to get set up in the articles section at the bottom of the home page. The guide will have each step explained and even links to download the app.
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